Be cautious of SCAMS involving Pos Malaysia!
Telephone scams are becoming more and more common and Pos Malaysia would like to remind everyone to take proactive steps to curb this irresponsible activity.
Stay Alert and Learn About Pos Malaysia's Communication and Delivery Process
Pos Malaysia will DO
Contact you if your overseas purchase is in the CUSTOM's possession.
Uses the email domain “@pos.com.my”.
Accept CASH and/or QR code for all COD (Cash On Delivery).
Check delivery status at tracking.pos.com.my/tracking.
Pos Malaysia DOES NOT
Make calls on prohibited items.
NO special or dedicated lines connecting to PDRM, CUSTOMS, etc.
Request for payment to intermediaries or personal account holder.
Send suspicious SMS asking to update your information at an unknown link about your delivery.
! Beware, Alert and Identify The Latest Scam Tactics !
Invalid Address Scam
Inform the recipient that the parcel has been held due to an unclear address.
Lack of Information Scam
Inform the recipient that the parcel has been held due to lack of information such as phone number.
Information Update Scam
Asking the recipient to update the information to avoid the parcel being returned to the sender.
Return Shipping Fee Scam
Ask the recipient to pay for the redelivery service.